Shipping Policy

At Desert Stores, we strive to provide fast, secure, and reliable delivery services throughout Saudi Arabia.

Order Processing

• Orders are processed within 24–48 hours after confirmation.
• Customers may receive a confirmation call or WhatsApp message before shipment.
• Orders are securely packaged to protect watches during transit.

Delivery Time

• Standard delivery time is 3–7 business days.
• Delivery times may vary depending on your location and courier availability.

Cash on Delivery (COD)

Desert Stores currently accepts Cash on Delivery (COD) only.

• Full payment must be made when your order is delivered.
• Please ensure someone is available to receive and pay for the package.

Shipping Conditions

• Customers must provide complete and accurate shipping information.
• Incorrect addresses or unreachable phone numbers may delay shipment.
• Delivery delays caused by courier companies, holidays, or weather conditions are beyond our control.

Failed Deliveries

Repeated refusal of confirmed orders without a valid reason may result in restrictions on future Cash on Delivery purchases.